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Automated Feedback Loop
When it comes to Los Angeles reputation marketing services, Reputation Igniter does all the heavy lifting for you and your business. Simply enter basic information into our one-of-a-kind, automated system and it will automatically reach out to and follow up with your customers for you to generate feedback from their most recent experience with your business. Your customers will have the chance to express themselves while you continue to work on your business.
Reputation Monitoring & Notification
Unlike other Los Angeles online reputation management companies, Reputation Igniter instantly pulls your customers’ feedback as well as online reviews into a simple to view dashboard showing the overall feedback and online rating score of your business. The email and SMS alerts will notify you of new ratings or reviews as they happen keeping you in the loop at all times. You’ll never have to worry about missing a negative review that you could address, or a positive review that you could use to boost your team’s moral.
Intelligent Review Routing
Based on your desired settings, your customers are routed to a branded page matching the sentiment of their feedback on your business. If positive, your customers are taken to a page directing them to the online review site(s) of your choice. If negative, your customers will be instantly given a form to share their concerns and/or frustrations, thus preventing a poor review from making it online and enabling you to address it promptly. This is what differentiates our Los Angeles online reputation management services from anyone else in the area. We work to prevent problems, and enable you to connect with customers on a level that works for both you and them.
Social Sharing and Brand Promotion
Effective Los Angeles reputation marketing is all about spreading the word about your 5 star reputation online! Today’s consumers recommend local businesses to their friends and followers all the time through social media sites like Facebook, Twitter, and Google+. Our services allows you to promote your brand by automatically sharing your customer’s feedback and reviews on your business’ major social media accounts so your friends and followers alike can help spread the positive word about your business. You never have to miss an opportunity to share positive stories and create excitement over your brand.
HOW IT WORKS
Check Out Some of Our Features!
Real Time Reporting
The Dashboard lets you stay on top of what’s being said about your business, so you can react swiftly and make changes or reach out to customers as you think is best. With our Reputation Snapshot you’ll have access to:
- Most recent feedback and reviews
- Overall feedback rating
- Average online rating
Actively Monitor Top Review Sites
Connect your dashboard to major rating and review sites like Yelp, Google+ , Yahoo, and CitySearch to pull in reviews that have been posted about your business. New review snapshots are displayed inside your dashboard along with a special alert that is sent directly to notify you that a new rating or review has been found by the software.
Define Feedback And Email Settings For Intelligent Routing
Based on customized filter settings, a company specific email is sent out to your customer. The benefits we provide here can include:
- Easy to understanding filter settings
- Defining what a positive review is
- Help preventing negative reviews from getting online
- Integration of social sharing and review streaming
Simple Automated Feedback Loop Launch
To start the automated feedback loop process, simply enter some basic customer information using our “Quick Add” form, or send customers to your company branded external review page. The process is easy to use and understand, so you never have to feel stressed.
Turn Positive Feedback Into Online Reviews
Based on your settings, customers that are flagged as leaving positive feedback for your business are sent a follow up sequence to encourage sharing their feedback as an online rating and review. This positive experience can not only bring in new customers, but may revive interest in your business for customers who may have negative experiences in the past.
Positive And Negative Pages Based On Routing
Customers are intelligently routed to a specific post feedback page based on the initial feedback snapshot and the settings you configured in the setup process. What this means is that your customers who give positive reviews, as you’ve defined, will be sent to your designated review page(s) so they can share their experience in a public forum. Negative reviews will be discreetly sent to a feedback form so that you can privately handle the matter and resolve their problems as you see fit.
Here’s A Few Words From Some Of Our Current Users
Reputation Igniter will make any business owners’s day. There’s no better way to outplay your competitors.
Reputation Igniter is great for business owners who are serious about their reputation and want to build it quickly and consistently.
I was blown away by the simplicity of use and how quickly I was able to implement this into my business.
Check Out Some Of Our Stats!
Current Users & Counting
Reviews Shared Socially
Gather, monitor, manage, and improve every part of your business’s online and offline reputation!
30-Day Free? Trial…What’s the Catch?
No catch. By free we mean FREE. There’s no credit card required to get setup unlike supposedly free credit reports. Click one of our ‘Start Your Free Trial Buttons’ and see for yourself. You WON’T be hit with a payment page after entering your info.
30 days after signup, we’ll give you a call to make sure you absolutely love our reputation marketing system and help you setup payment for your subscription as we don’t want to be another subscription you forget about and just mindlessly pay for. The service is then only $97/month after that. If by then you don’t think it’s worth at least ten times that in value, we want you to cancel.
The number one rule here is we’re not dicks. We’re not trying to hold on to as much money of your’s as we can. We only want customers who love and rave about our service. If you don’t love our service, simply cancel anytime. There’s no long term contracts.