Real Time Reporting

The Dashboard let’s you stay on top of what’s being said about your business. With our Reputation Snapshot you’ll have access to:

• Most recent feedback and reviews
• Overall feedback rating
• Average online rating

Actively Monitor Top Review Sites

Connect your dashboard to major rating and review sites like Yelp, Google+ , Yahoo, and CitySearch to pull in reviews that have been posted about your business. New review snapshots are displayed inside your dashboard along with a special alert that is sent directly to notify you that a new rating or review has been found by the software.

Define Feedback And Email Settings For Intelligent Routing

Based on customized filter settings, a company specific email is sent out to your customer.

• Easy to understanding filter settings.
• Define what a positive review is
• Helps prevent negative reviews from getting online
• Integrates with social sharing and review streaming

Simple Automated Feedback Loop Launch

To start the automated feedback loop process, simply enter some basic customer information using our “Quick Add” form or send customers to your company branded external review page.

Turn Positive Feedback Into Online Reviews

Based on your settings, customers that are flagged as leaving positive feedback for your business are sent a follow up sequence to encourage sharing their feedback as an online rating and review.

Positive And Negative Pages Based On Routing

Customers are intelligently routed to a specific post feedback page based on the initial feedback snapshot and the settings you configured in the setup process.