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70 Year Old Business Owner Builds 5 Star Reputation

August 5, 2015 Posted by Chris Lollini Case Studies

No one wants to be the guinea pig right? Well don’t worry you don’t have to be. We’ve had lots of other clients before you, just like you. But what we wanted to do really quick is give you examples of 3 different situations.

You are in 1 of 3 Positions with Your Reputation Right Now

See your business is really in one of 3 positions right now. You’re either:

  1. Building Your Reputation
  2. Repairing or Restoring It
  3. Enhancing Your Reputation
So we wanted to show you how successful our reputation marketing system has been for clients in each of these situations.

How a 70 Year Old Business Owner Built His 5-star Reputation…

First things first. How does a company build a reputation with our system? Well this client was a painting company who had been around since 1977. Now they were extremely successful. In fact, when they do other forms of marketing they only target homes worth $1M or more. Needless to say they do great work and have a lot of happy customers but they literally had 0 reviews on Google and only 8 on Yelp after 38 years in business. How does that happen when they are servicing over 400 customers a year?

Well simple, they lacked a tool that could consistently follow-up with each customer to request feedback. So they jumped at our service.

Even to an Owner in his 70’s, It Made Sense

Because even an owner in his 70’s understood that getting more reviews, gets you more customers! After all they had built their business on referrals and a stellar reputation. The problem was their reputation hadn’t made it online yet.

They implemented our system with gusto. They added the simple task of adding each customer to our system at the completion of each job. By following up with each and every one of their 400+ customers they couldn’t help but get more reviews online. It’s simple math.

4x Yelp Reviews, 12x Google Reviews

So what was the result? Well they QUADRUPLED (4x) their Yelp reviews in a year! All while maintaining their pristine 5 star rating. Sure there was some bad feedback but the business owner handled all that before those customers ever got to the review sites to post it all thanks to our system.

They also DUODECUPLED (12x) their reviews on Google! (Yes, I had to Google that term, and I promise, it’s a real word) Now they have a perfect 5 Star reputation on Google with the second highest number of Google reviews in their industry in their metropolitan area. You can guarantee they don’t get overlooked any more.

They crushed it using our simple, automated system and we’d love for you do the same. So we’ve arranged to let you give our system a test drive free for 30 days.

Now we can’t guarantee you’ll experience the same results. But, what we can guarantee is that if you follow up consistently with every single one of your customers using an proven system, you will get way more reviews than if you just sat there hoping and praying your customers left you good reviews. If you’d like to use or investigate a service that can do this click here to find out more.

But Wait!? That’s not me!

Maybe you aren’t as lucky and you aren’t building your reputation from scratch. Maybe you just bought a business with a bad reputation.Or, maybe you’ve been so unlucky as to have every single one of those handful of disgruntled customers be an Elite Yelper who destroyed your reputation online.

Don’t worry there’s a light at the end of the tunnel. See how this dentist rebuilt his reputation from 1 Star to 4.2 Stars with our reputation marketing system.

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About Chris Lollini

I'm a small business owner/entrepreneur who has devoted myself to helping other small businesses achieve the success they set out to when they first started their business. I'm especially passionate about helping businesses deliver a WOW customer experience, turning their customers into brand evangelists. Most business owners went into business for themselves to provide their services their way. Their passion is not marketing, as a result, many struggle with getting this necessary function of their business done. I help business empower their customers, clients, or patients get the word out for them -- so they can focus on deliver their amazing product or service. I help these professionals regain their passion for their profession while growing their business by enabling them to leverage the power of digital word of mouth marketing. My service gives these business owners peace of mind that their marketing is getting done and they are building a business built to last.

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